1. General Provisions
1.1. Payment for services on the website is carried out using the Paysera payment system, which ensures secure processing of payments between users and the website administrator.
1.2. All payments are made through a secure connection between the user’s bank and the payment system. The website administrator does not receive or store users’ bank card or bank account details.
1.3. A payment is considered completed at the moment the transaction is successfully confirmed by the payment system.
1.4. The currency of payments on the website is euro (EUR), unless otherwise indicated on the payment page.
2. Payment Procedure
2.1. When placing an order, the user must pay the order amount using the payment methods provided by the Paysera payment system.
2.2. After the payment is confirmed, the funds are credited to the administrator’s deposit account until the order is completed.
2.3. After the completed order is accepted by the user, the payment is automatically transferred to the service provider in accordance with the website rules.
2.4. The administrator has the right to retain a commission fee for intermediary services in the amount established by the website rules.
3. Fees and Charges
3.1. Paysera payment system fees may apply in accordance with the payment system’s tariffs.
3.2. Additional fees from banks or payment institutions may apply to the user and are not controlled by the website administrator.
3.3. The commission for withdrawing funds from the user’s electronic account is determined by the website rules.
4. Refunds
4.1. Refunds are possible only in cases предусмотренных website rules or by decision of the administrator’s arbitration.
4.2. Refunds are processed using the same payment method that was used for the original payment, if technically possible.
4.3. The refund processing time may depend on the rules of the Paysera payment system and banking institutions.
5. Payment Security
5.1. All payment transactions are processed through the secure infrastructure of the Paysera payment system.
5.2. The administrator is not responsible for failures in the operation of the payment system, banks, or other financial institutions.
5.3. The user must use only payment instruments that belong to them and must comply with security rules when making payments.